Terms of Service

Last updated: 4 October 2026

Our role

Credziva provides assistance with understanding available loan options, preparing documents, and coordinating applications. We are not a bank or a lender.

Enquiries and lender decisions

Submitting a callback request is not a loan application, sanction, or credit offer. Availability and all loan terms, including approval, amount, interest rate, security requirements, and disbursement timing, are determined by the lender.

Information and costs

General information on this website is a starting point for discussion. Requirements vary by lender and applicant. Ask for the applicable written terms and a breakdown of charges before proceeding. Any service arrangement must comply with the requirements applicable to the lender relationship.

Your information

Provide accurate information and use a number on which you are authorised to request contact. Do not submit another person’s details without their permission. Do not use this website for unlawful or abusive activity.

Privacy and communications

The Privacy Policy explains the handling of callback enquiries. Additional consent and documentation may be required if you choose to proceed with a lender.

Website availability

We aim to keep this site available and accurate. If a submission fails, try again after a short time. For questions about an existing enquiry, use the callback form and mention your reference. Always verify a lender’s final terms before accepting an offer.

Contact

For questions about this policy or an existing enquiry, use the callback form and mention your enquiry reference when we contact you.